Month: November 2017

Shifting from Customer Service to Concierge Service 018

 In this episode Dan talks about shifting from customer service to concierge service. Here are some tips to take it to the next level and better serve your members, customers and clients. Here are a list of resources mentioned in this episode: None were mentioned. Right click here and save as to download to your computer.  

Dealing with Crappy Leaders 017

Working with crappy leaders isn’t always easy so in this episode we each offer 5 tips to dealing with crappy leaders. Plus we have a fun contest around how many times we said ‘crappy’! Here are a list of resources mentioned in this episode: None were mentioned. Right click here and save as to download to your computer.  

The Power of Associations 016

Nonprofit associations are an important part of our society. In this episode Dan does a little storytelling on the power of associations. If you’ve ever thought the cost was too high and you might not have the ROI by joining, take a listen! We want to hear from YOU! Are you a member of an Association and if so what is the best benefit to you as a professional? Here are a list of resources…
Read more