https://thenextstepsllc.com Giving Individuals and businesses a step up in achieving their goals. Wed, 06 Nov 2019 15:01:59 +0000 en-US hourly 1 https://wordpress.org/?v=6.0.1 https://thenextstepsllc.com/wp-content/uploads/2016/10/cropped-nextsteps_logo-1-32x32.png https://thenextstepsllc.com 32 32 https://thenextstepsllc.com/pwcevent/ Wed, 06 Nov 2019 15:00:45 +0000 https://thenextstepsllc.com/?p=1899 https://thenextstepsllc.com/remedying-the-situation-is-the-customer-always-right-039/ Thu, 14 Jun 2018 14:52:40 +0000 https://thenextstepsllc.com/?p=967  We are back with all new episodes. This week we are asking, “Is the customer always right?”. We agree on the answer and does it match what you think? Listen in to find out and find ways to remedy a situation. We give some clear cut examples of how to remedy various situations. Have you needed to remedy a situation? We want to hear about it please share with us in the comments or…
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The post Remedying the Situation- Is the customer always right? 039 first appeared on The Next Steps, LLC.]]> https://thenextstepsllc.com/tracking-the-membership-experience-028/ Fri, 23 Feb 2018 16:58:38 +0000 https://thenextstepsllc.com/?p=678  There is a lot of talk about UX (User Experience) and MX (Membership Experience). In this episode we offer advice for tracking and monitoring the membership experience. Here are a list of resources mentioned in this episode: Episode 6 First Things First: Take Your Own Advice (The Business of Membership Blog a.k.a. The BoMB)   Right click here and save as to download to your computer.

The post Tracking the Membership Experience 028 first appeared on The Next Steps, LLC.]]> https://thenextstepsllc.com/7-steps-to-creating-the-meeting-event-plan-027/ Fri, 16 Feb 2018 21:10:05 +0000 https://thenextstepsllc.com/?p=663  In this episode we talk about the 7 steps to creating a meeting or event plan. No matter the size or scope of your event or meeting it is important to check off each step we discuss. Here are a list of resources mentioned in this episode: FREE checklist   Right click here and save as to download to your computer.

The post 7 Steps to Creating the Meeting Event Plan 027 first appeared on The Next Steps, LLC.]]> https://thenextstepsllc.com/5-tips-in-5-minutes-for-an-effective-membership-brochure-025/ Fri, 02 Feb 2018 21:14:04 +0000 https://thenextstepsllc.com/?p=645  This month’s 5 Tips in 5 Minutes gives you some ideas on effective membership brochures! If you do marketing via print pieces these are some quick tips to make sure it’s effective plus some added bonuses at the end! Here are a list of resources mentioned in this episode: IN3 Education Conference Right click here and save as to download to your computer.

The post 5 Tips in 5 Minutes for an effective membership brochure 025 first appeared on The Next Steps, LLC.]]>