Category: Podcast

Stepping Up 020

 In this episode Nicole talks about stepping up in 2018. She takes you through a fun little exercise that we will also do LIVE on our facebook business page on December 27th at 11:00am eastern. So, take a quick listen (less than 10 minutes) to do this exercise to help see where you will step it up in 2018 for both your business and personal lives. Here are a list of resources mentioned in…
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Meeting Trends 2018 [019]

 In this episode Nicole talks about Meeting Trends for 2018 and offers 5 tips as you plan for your events. No matter the scope of your meeting or event (client appreciation, anniversary for a company, annual meeting, regional, leadership retreat) it’s important that you stay on top of the trends and if they fit to find a way to integrate. Do you know the top trends for 2018? Listen in to find out more.…
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Shifting from Customer Service to Concierge Service 018

 In this episode Dan talks about shifting from customer service to concierge service. Here are some tips to take it to the next level and better serve your members, customers and clients. Here are a list of resources mentioned in this episode: None were mentioned. Right click here and save as to download to your computer.